Your privacy is our priority. By using the jay 999 platform, you agree to this Privacy Policy. We never sell or transfer your data to third parties without your consent.
Jay 999 is a trusted online betting platform serving sports enthusiasts in Bangladesh and around the world. We believe the foundation of a great betting experience is trust — and trust is built through transparency.
This Privacy Policy ("Policy") applies to the jay 999 website, mobile application, and all other digital services. It clearly sets out what data we collect, why we collect it, how long we retain it, and how we keep it secure.
If you do not agree with any part of this policy, we ask that you refrain from using the jay 999 platform and reach out to our support team.
Jay 999 only collects data that is necessary to provide its services. We do not seek any additional or unnecessary information. The data we collect falls into three categories:
A. Directly Provided Information
- Full name, email address, phone number, and date of birth.
- Address and nationality information.
- Government-issued ID (NID, passport) and proof of address — for KYC verification purposes only.
- Payment method details (bank account number or mobile banking number).
- Details of messages or complaints submitted to support.
B. Automatically Collected Information
- IP address and device type.
- Browser information and operating system.
- Time spent on the platform and pages visited.
- Date and time of login and logout.
C. Information Received from Third Parties
- Transaction verification details processed through payment processors.
- Risk assessment reports provided by fraud prevention agencies.
- Identity verification data provided by the KYC verification service provider.
Important: jay 999 will never ask for your password, PIN, or full card number over the phone or by email. Any such contact could be a phishing or fraud attempt.
Jay 999 uses collected data only for specific and legitimate purposes. We never misuse your information. The table below outlines the full details of how your data is used:
| Purpose |
Type of Data Used |
Basis |
| Account Registration & Management |
Name, email, phone number |
Contractual Necessity |
| Identity Verification (KYC) |
Government-issued ID, Proof of Address |
Legal Obligation |
| Payment Processing |
Payment Method Information |
Contractual Necessity |
| Fraud Prevention |
IP address, device information, transaction history |
Legitimate Interest |
| Customer Support |
Support messages, account information |
Contractual Necessity |
| Promotional Communications |
Email, phone number |
Consent (Opt-in) |
| Responsible Betting Monitoring |
Betting history, login time |
Legitimate Interest & Legal Obligation |
Jay 999 never sells your data to advertising networks. You always have the option to opt out of promotional emails or SMS at any time.
Jay 999 uses cookies and similar tracking technologies on its website and app to enhance your experience. Cookies are small text files stored in your browser or on your device.
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which parts of the platform are used most. This data does not identify you personally.
- Marketing Cookies: Only used with your explicit consent.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Please Note: Even with cookies disabled, IP addresses are automatically recorded in jay 999 server logs. This is required for security and fraud prevention.
Jay 999 never sells or rents your personal information. However, data may be shared in certain limited circumstances:
- Payment Partners: Only the necessary information is shared with authorized payment gateways to process deposits and withdrawals.
- KYC Verification Service: ID information is shared with verified third parties solely for identity verification purposes.
- Legal Authorities: Information may be shared with government agencies when required by court order or a lawful investigation.
- Fraud Prevention Agencies: Data may be shared with regulatory authorities as required to prevent money laundering and fraud.
- Business Succession: In the event of an ownership change at jay 999, data may be transferred to the new owner; however, the terms of this policy will continue to apply.
In all cases, only the minimum necessary information is shared with third parties, and they are bound by confidentiality agreements.
Jay 999 does not retain your data longer than necessary. Retention periods are defined based on the type of information:
- All data is retained for as long as your account remains active.
- Following account closure, transaction records are retained for up to 5 years in accordance with legal obligations.
- KYC documents are retained for up to 3 years after account closure.
- Support conversations are automatically deleted after 2 years.
- Upon withdrawal of marketing consent, your data is deleted within 30 days.
At Your Request: You may request deletion of any data beyond what is required by legal obligation. Requests are typically processed within 72 hours.
As a jay 999 user, you have the following rights over your data:
- Right to Know: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of data that is not subject to legal retention requirements.
- Right to Portability: You may request your data in a structured, portable format.
- Right to Object: You can opt out of marketing communications at any time.
- Right to Withdraw Consent: You may withdraw any consent you have given at any time.
To exercise these rights, write to us at: support@jay999.ws — We respond within 30 business days.
Jay 999 uses industry-standard security technology to protect your data. Our security framework operates on multiple layers:
- All data transfers are protected with 256-bit SSL/TLS encryption.
- Stored data is secured with AES-256 encryption.
- Servers are under 24/7 security monitoring.
- Two-Factor Authentication (2FA) can be enabled on your account.
- Regular security audits and penetration tests are conducted.
- Staff data access is restricted on a need-to-know basis.
In the event of a security breach: In the event of a data breach, jay 999 will notify affected users via email within 72 hours and take all necessary protective measures.
Jay 999 is a strictly 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during registration.
- Date of birth is verified at the time of registration.
- In suspicious cases, age is re-verified using KYC documents.
- Any account found to belong to a minor is immediately suspended and all associated data is deleted.
If you are aware that a minor is using jay 999, please support@jay999.ws to let us know.
Jay 999 may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date, and significant updates will be communicated to your registered email address.
Continued use of the platform after any update will be considered acceptance of the revised policy.
For any privacy-related questions or concerns, please contact us: support@jay999.ws
Our Commitment: jay 999 always treats your privacy as a top priority. We believe that transparency is the foundation of lasting trust.